3b333's Privacy Policy
3b333 is fully transparent about how your personal information is collected, used, and protected — this policy clearly describes your rights and our responsibilities.
1 Introduction & Scope
This Privacy Policy ("Policy") applies to users ("you" or "user") of the 3b333 platform and its associated services ("Platform"). 3b333 operates a secure online gaming platform for players in Bangladesh and treats the protection of users' personal information as its highest priority.
By using our Platform, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our Platform.
3b333 reserves the right to update this Policy from time to time. For any significant changes, we will publish a notice on the Platform and, where necessary, notify you by email. The latest version of this Policy will always be available on this page.
2 What Information We Collect
3b333 collects only the information that is necessary for providing services, ensuring security, and meeting legal obligations. The main categories of information collected are listed below:
Personal Identity Information
Name, date of birth, national ID number (where applicable), email address, and mobile number.
Financial Transaction Information
Deposit and withdrawal history, mobile banking account numbers (bKash, Nagad, Rocket, Upay) — card or bank details are not stored.
Device & Technical Information
IP address, browser type and version, operating system, device identifier, and connection duration.
Gaming Activity Information
Play history, bet amounts, win/loss records, promotional offer usage, and VIP level progress.
Communication Information
Records of communication with you via live chat, email, or support, including complaints and their resolutions.
Cookie & Browsing Information
Information about your navigation patterns on the site, preferred pages, session duration, and referral source.
3 Purpose of Using Information
3b333 uses collected information only for the following legitimate purposes:
Account Management & Verification
Your information is used to create your account, verify your identity, confirm your age (21+), and maintain account security. Accurately verifying each user's identity is an integral part of our platform's security.
Service Delivery & Improvement
Information is used for gaming services, promotional offers, VIP benefits, and payment processing. By analysing your gaming behaviour, we work to make our platform more refined and user-friendly.
Fraud Prevention & Security
Technical and transaction data is analysed to detect and prevent account hacking, money laundering, and other fraudulent activity. 3b333 uses SSL encryption and advanced cybersecurity measures to keep your information secure.
Customer Support
Our 24/7 support team may access your account information to resolve your complaints, questions, and issues. This is solely for the purpose of assisting you, and for no other reason.
Legal Compliance
We may be obligated to retain and disclose certain information under applicable laws and regulations. In such cases, a limited amount of information may be shared to meet legal requirements.
4 Data Retention & Security
3b333 has adopted industry-standard security measures to keep your information safe. All our data transmissions are protected through SSL (Secure Socket Layer) encryption.
Technical Security Measures
- All data transfers are handled through SSL/TLS encryption.
- Sensitive information is stored on servers in an encrypted state.
- Regular security audits and risk assessments are conducted.
- Automated monitoring systems are in place to detect unauthorised access.
- Two-Factor Authentication is available.
Data Retention Period
Your information may be retained for as long as your account is active and for the period required to meet legal obligations after your account is closed. Transaction-related information is generally retained for a longer period, as it is needed for financial accounting and audits.
In the Event of a Security Breach
In the event of a security breach or data leak, 3b333 will notify the relevant authorities and affected users as quickly as possible. We will take immediate steps to minimise any harm.
5 Data Sharing & Third Parties
3b333 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
Service Provider Partners
Limited information may be shared with selected partners for activities such as payment processing (bKash, Nagad, Rocket, Upay), technology services, and security verification. These partners are bound by strict confidentiality agreements and may not use the information for any other purpose.
Legal Requirements
We may have a legal obligation to provide information in response to a court order, government directive, or lawful request from a law enforcement authority. In such cases, we will provide only the information requested and will notify you to the extent possible.
Fraud Prevention
Information may be shared with relevant authorities in cases of cybercrime, money laundering, or serious fraud. This is to protect the interests of the platform and all honest users.
What We Never Do
- Sell or rent your personal information to advertisers.
- Share information with third parties for marketing purposes.
- Share unnecessary information without your consent.
- Transfer information to competing organisations.
6 Cookie Policy
Cookies and similar tracking technologies are used on the 3b333 website. Cookies are small text files stored on your device that help improve your browsing experience.
Types of Cookies
- Essential Cookies: Used to maintain login sessions, verify security, and ensure the core functionality of the platform. Disabling these will prevent the platform from working properly.
- Functional Cookies: Used to remember your language preferences, display settings, and other personalised settings.
- Analytical Cookies: Used to collect statistical data for analysing and improving site usage — not personally identifiable.
Cookie Controls
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause issues with logging in and uninterrupted use of the platform.
7 Your Rights
As a user of the 3b333 platform, you have the following rights:
Right to Access
You may request details of your personal information held by us at any time. We will endeavour to respond to your request within 30 days.
Right to Rectification
If there is any error or inaccuracy in your information, let our support team know — we will correct it promptly. Accurate information is important for your account security and service quality.
Right to Erasure
You may request that your account be closed. However, certain information related to legal obligations and financial transaction records may need to be retained for a specified period.
Right to Object to Processing
In certain circumstances, you may object to the processing of your information. The option to easily opt out of marketing communications is provided.
Right to Data Portability
You may request a copy of your personal information in a common format. Processing this request may take time and will require identity verification.
8 Protection of Minors
3b333 is for persons aged 21 and over only. We do not knowingly collect any information from minors (persons under 21). If evidence of a minor's presence on any account is found, we will immediately close that account and delete the associated information.
If a parent or guardian suspects that their minor child has opened an account on 3b333, please notify our support team immediately.
9 Policy Changes & Updates
3b333 reserves the right to amend this Privacy Policy as needed. For any significant changes:
- A clear notice will be published on the platform.
- A notification may be sent to your registered email address.
- The effective date of the amended policy will be clearly stated.
- Continued use of the platform after changes are made will be considered your acceptance of the new policy.
We advise you to review this page regularly so that you remain aware of the latest policy.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. 3b333's support team is always ready to assist you:
Get instant assistance at any time directly through live chat on our platform. Support is available in both Bengali and English.
For detailed privacy-related requests or complaints, email us at: [email protected]
We take your privacy seriously and are committed to giving each of your requests the proper attention it deserves.